JobVoice is a project of Social Security Rights Victoria, a community legal centre helping social security recipients with legal advice and representation to challenge decisions made by Centrelink.
Over recent years, many clients of SSRV have expressed frustration with the support provided to them to find employment. SSRV created JobVoice, as a way for jobseekers and social security users to document the stories of good and bad experiences with Centrelink or job service agencies.
SSRV believes in the power of consumer reviews to make change in the social security system. If you’ve ever used UrbanSpoon or TripAdvisor, you’ll know that peer reviews by other consumers enable people to choose the best service, and to pressure services to improve!