Social Security Rights Victoria (SSRV) is an independent state-wide community legal centre that specialises in social security and related law, policy and procedure. Our vision is for a fair and just society in which all people are able to receive a guaranteed adequate income in order to enjoy a decent standard of living.
The values that underpin our work are:

  • Respect
  • Empowerment
  • Quality
  • Integrity
  • Courage



Specialist social security lawyers and financial counsellors working together to improve client outcomes A report on the implementation and evaluation of the Integrated Services Project (Year 1) available  here


Social Security Rights Victoria (SSRV) provides legal services to vulnerable and disadvantaged Victorians and those that support them, which assist them to secure and protect their right to equitable social security entitlements.

Our services include:

  • Telephone information and advice
  • Legal casework and representation
  • Community Legal Education
  • Law reform and policy work
  • Specialist projects

For information regarding SSRV’s services during Law Week click here.

This includes:

The Law and You:  Social Security and Social –  As part of the Law Week 2020 interview series, Lynne Haultain (Victoria Law Foundation Executive Director) speaks with Gillian Wilks (SSRV Director) about some of the challenges with JobSeeker and JobKeeper, and what assistance they can provide.


Next Monday the 25th of May at 12.30pm SSRV is launching a report on the first year of its Integrated Services Project (with Financial Counselling Victoria). Details are here

Information about SSRV’s servicing during the COVID-19 restrictions is here


SSRV provides services to Victorians. Our opening hours are 9am-5pm Monday to Thursday.

Please note that due to the COVID-19 virus, SSRV is undertaking remote servicing.

Information about SSRV’s servicing during the COVID-19 restrictions is here.

SSRV will aim to continue to provide services as much as possible during this time, within the limitations of such servicing.

Please note the new mobile numbers for SSRV servicing. If someone leaves a message, please note that call backs may be from callers with no Caller ID. People calling our usual numbers will be redirected to mobiles.  

General Advice Line

Mondays to Thursdays 9.30am to 12.30pm

0419 793 652

Worker Help Line

Monday- Thursday 9.00am-5.00pm

0429 450 346

Administration/General Inquiries



(03) 9481 0299

SSRV welcomes calls through the National Relay Service If you are deaf, have a hearing impairment and/or have a speech impairment. Choose your access option (information here) and provide our phone number 0419 793 652 when asked by the relay officer.


PO Box 4226
VIC 3065

Email: info(at)ssrv.org.au

Website: www.ssrv.org.au

Please note SSRV does not provide advice by email. People seeking advice by email will be directed to the General Advice Line.