Did you know?

Any Centrelink decision can be appealed

Every day, Centrelink makes thousands of decisions about payments, debts and other matters governed by the Social Security Act 1991. The number of decisions also increases significantly in the aftermath of a disaster.

Sometimes Centrelink gets these decisions wrong. Any decision can be appealed at no cost through a process conducted by an Authorised Review Officer.

If you aren’t happy with the review officer’s decision, this can also be appealed at no cost, to the Administrative Appeals Tribunal.

Economic Justice Australia has published more detail about this.

Find out more about SSRV’s Disaster Preparedness and Response Plan and read more from our Did You Know? series.

SSRV acknowledges the traditional owners of the lands on which we meet, work and provide services to the community. We pay our respects to the first people of this country and to their Elders past and present.

We recognise intersectionality and celebrate the diverse identities in the LGBTIQAP+ community. We are committed to supporting, encouraging and ensuring our staff and clients feel safe to be seen and treated as they are.