Did you know?

As we all know, disasters can have unexpected consequences for those affected. For some, this can include impacts on their social security entitlements and obligations.

A disaster, such as a flood or bushfire, may result in a person losing their identification documents, for example. This can result in a Centrelink dispute about proving their identity when they go to apply for a Disaster Payment.

Another common example is where correspondence from Centrelink goes undelivered or not received due to the postal address being one in a disaster affected region. The letter sent by Centrelink might include important time limitations which are easily missed if the recipient does not receive the letter, and they may not even know the letter was sent.

At SSRV we understand the significant impact a disaster can have on your social security entitlements – and we’re ready to help.

Find out more about SSRV’s Disaster Preparedness and Response Plan and read more from our Did You Know? series.

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