DSP & Me, Disability Resources Centre
A guide for people with disabilities who think they may be eligible for a Disability Support Pension. Plain English and Easy English versions.
Centrelink, Services Australia
Information about Centrelink payments and services
A Guide to Australian Government Payments, Services Australia
Social Security Guide, Australian Government
Find Legal Answers – Centrelink, Victoria Legal Aid
Legal Glossary, Victoria Law Foundation
Plain language guide to common legal terms
If you are in immediate danger call 000.
Safe Steps
Victoria’s 24 hour a day family violence support service.
Ph: 1800 015 188
Orange Door
Help and support for family violence and families in need of support with the wellbeing and development of children.
Ph: 1800 354 322
Australian Unemployed Workers Union (AUWU)
A national volunteer organisation dedicated to protecting the rights and dignity of unemployed workers and pensioners. Advice for concerns about job agencies.
Advocacy Hotline: 1800 289 848
Disability Advocacy Resource Unit
A resource unit working with disability advocacy organisations to promote and protect the rights of people with disability. Website includes a Directory of Agencies delivering disability advocacy services.
Economic Justice Australia
Peak organisation for community legal centres providing specialist advice to people on their social security issues and rights. Contact details for welfare rights centres across Australia, self-help resources, policy work.
Federation of Community Legal Centres
Peak body for Victoria’s community legal centres and Aboriginal Legal Services. Find information about free legal services across Victoria.
National Debt Help Line
A service that helps people tackle their debt problems. Speak to a financial counsellor on the telephone and find details for financial counselling services across Australia.
Ph: 1800 007 007
Victoria Legal Aid
Free information and help about the law – including social security matters.
Legal Help Line: 1300 792 387
Social security lawyers and financial counsellors working together to improve client outcomes. Integrated Services Project Year 1 Report .
Social Security Rights Victoria and Financial Counselling Victoria, February 2020
Financial Matters and Centrelink, Facts for Financial Counsellors
National Social Security Rights Network, Social Security Rights Victoria and Financial Counselling Australia, December 2019
This fact sheet is intended to provide general information for financial counsellors about social security-related issues their clients may experience.
